We know that you may change your mind, which is why our Cancellation Policy is designed to offer flexibility while ensuring transparency.
If you need to cancel your booking, make sure to do so as soon as possible to avoid any potential fees. Cancellations made within 48 hours of the reservation date will typically be eligible for a full refund, but this may vary depending on the hotel's individual policy. We recommend checking the specific cancellation terms provided during the booking process.
In case the hotel may need to cancel your reservation due to uncertain circumstances. You will be notified promptly, and we will assist you in finding an alternative accommodation that meets your needs. Any payments made will be fully reimbursed or transferred to the new booking of your choice.
Refunds are processed through the original payment method used at the time of booking. Please allow up to 10 business days for the refund to reflect in your account. If you do not get your refund within this time frame, please contact our customer support team for your prompt assistance.
Certain promotional offers or special rates may be non-refundable. If you book a non-refundable rate, the terms will be clearly stated during the reservation process, and no refunds will be issued in case of cancellation.
If you need to modify your travel dates or change your booking, please contact us as soon as possible. Modifications are subject to availability and may incur additional fees, depending on the hotel's policy.
For any questions or concerns regarding cancellations, please contact our customer support team. We are here to assist you and make sure that your experience with BritainSpinClub.com is positive and effective.
